Privacy Policy

Last Updated: November 30, 2025

Velopus (“we,” “our,” “us”) develops intelligent agents and software solutions that support users across education, productivity, home applications, research, and various data-driven domains. This Privacy Policy explains how we collect, use, store, and share information when you use any Velopus website, platform, device, agent, or service (“Services”).

By using our Services, you agree to this Privacy Policy.

1.1 Information You Provide Directly

We collect information you choose to provide, including:

• Account and profile information (name, email, password)
   
• Communication preferences
   
• Files, documents, datasets, or other content submitted to agents
   
• Device or agent configuration settings
   
• Support messages, feedback, or inquiries
   

1.2 Automatically Collected Information

When you interact with our Services, we may automatically collect:

• IP address and device identifiers
   
• Browser type, operating system, and device characteristics
   
• Usage logs and agent interaction patterns
   
• Cookies and tracking information
   
• Performance, diagnostic, and error data
   

1.3 Data Collected by Agents

Depending on the agent you use, data may include:

• Educational or productivity content
   
• Home or device interaction data (e.g., basic sensor events)
   
• Task inputs such as text, images, files, or commands
   
• Optional sensor or hardware device information
   

We only process data necessary for each agent to function.
You control what data an agent receives.
We do not use your data for unrelated profiling or advertising.

We use collected information to:

• Provide, maintain, and secure our Services
   
• Perform tasks requested by the user
   
• Improve accuracy, reliability, and performance of agents
   
• Develop new features and enhancements
   
• Communicate updates and support-related messages
   
• Analyze aggregate usage patterns and system performance
   

We do not use your personal content to train our models unless you explicitly consent.

We apply industry-standard safeguards, including:

• Encryption in transit (TLS)
   
• Encryption at rest (AES-256 or equivalent)
   
• Access-controlled systems
   
• Secure audit logging
   
• Segmented storage for user-specific content
   
• Optional local or private deployments for enterprise customers
   

If you request deletion of your account or data, we permanently remove it unless retention is legally required.

We do not sell, rent, or trade personal information.

Trusted partners who support our operations, including:

• Hosting and infrastructure
   
• Cloud compute
   
• Storage
   
• Analytics
   
• Security monitoring
   
• Customer support
   

All service providers are contractually required to protect your information.

If you use shared or team-based agent features, some data may be visible to individuals you explicitly authorize.

We may disclose information if required by law or necessary to prevent misuse, fraud, or harm.

We use cookies and similar technologies to:

• Maintain sessions
   
• Improve functionality
   
• Analyze usage patterns
   
• Enhance user experience
   

You may disable cookies in your browser, but some features may not function correctly.

We retain data only as long as necessary to:

• Provide our Services
   
• Meet legal obligations
   
• Resolve disputes
   
• Maintain service reliability
   

Users may request deletion of stored data at any time.